FAQ's


- Shipping -


Do I have to Pay for Shipping?

Nope! Doggy Bag ships for free to most of Canada.

Are there any shipping restrictions?

Shipping restrictions may apply to some remote locations. All orders being shipped to Yukon, Northwest Territories, and Nunavut will be charged a flat rate of $25 and do not qualify for free shipping.

When does Doggy Bag Ship?

Doggy Bag ships on the 15th of every month!

When will my very first Doggy Bag ship?

When you order your first Doggy Bag, we'll ship it to you right away because we're just as excited as you are! After it will ship on the 15th of every month if you selected our 12 month plan. Otherwise it will ship on the 15th of every second month for our 6 month plan.

Do you ship to a PO Box 

Currently we do not offer shipping to a PO Box in Canada.

Do you have expedited shipping?

No expedited shipping options are available at this time.


- Doggy Bag Products -


What types of items can I expect?

Every Doggy Bag will have poop bags, two treats, two toys, one essential item and a reusable shopping Doggy Bag!

What if my doggy doesn't like something?

We hope that your doggy likes all items within the Doggy Bag but like humans, not all dogs like every flavour. If your pooch is not a fan of a particular item, please send us an email and we'll make sure we update your file so we know to avoid a certain flavour!

Please note: Currently, we only ship to addresses within Canada. For all other locations please Contact Us! Weather delays, holiday volume or other factors beyond our control may impact delivery times.